LAB Diagnostics service and support organization today consists of 14 people around Sweden, Norway and Denmark. We work with modern tools and control systems to quickly troubleshoot. follow and end ongoing service matters. All of our engineers have qualified expertise and knowledge in their fields.
Error reporting is most easily done directly through our case management system here on the web. Then you can log, follow, update and communicate with service technicians yourself while the matter is going on through the customer case number and link that is linked to the notification. Follow-up of the notification is done as soon as possible with a case confirmation and a personal contact.
Log your service case HERE.
E-mailing or calling in a description of your case as well as providing contact information for feedback is also good.
Phone: +46 (0) 8-29 60 25
The switch is manned every weekday; Mon-Fri 8 am-5pm
No matter how you contact us with a service case, we always register it in our case management system. It is easy for you as a customer to follow your notification and we as a supplier get a correct and secure traceability of our service matters. When an error report has been made, the customer is assigned a case management number which can be used to log into our system and follow the case as well as to get feedback and updates from us while the service case is being handled.
If you want to get in touch with our service manager Christian Björklund, he can be reached directly at email@example.com.